The ODYS vision is to connect all LGBTIQAP young people with culturally and developmentally appropriate services. From their Fortitude Valley base, ODYS provides individual, group-based, and family support to enhance connections to culture, and community. For young people outside South-East Queensland, ODYS offers links with safe and inclusive services in other areas as required. The support offered includes case management, individual support and counselling, alcohol and other drug support, social groups, mediation and advocacy, assistance with housing, employment, education and emergency supply of food, toiletries and clothing. 

Among the services offered by Open Doors Youth Service is a one-on-one or group alcohol and drug support to young people between the ages of 12-24, and their families. There is a dedicated Aboriginal and Torres Strait Islander worker who understands the needs of these young people and a Youth Worker with years of experience in Alcohol and Other Drug treatment. 

The Open Doors Reconnect Program is for young people with diverse genders, bodies and sexualities who are homeless or at risk of homelessness and at risk of disengaging with community. Reconnect aims to support these young people to stabilise their living situations and provide early intervention to find safe living arrangements. This may include finding accommodation short/long term, providing mediation with parents, schools and other family members, together with advocacy, referrals and links to safe and supportive services. Above all, it provides a safe space in which young people can find help. 

The Brisbane Mind (BMind) Program offers free, short-term, therapeutic support to young members of the LGBTQIAP+ community who might be experiencing challenges impacting their mental health. The BMind Program is suitable for young people who may experience financial, physical or emotional barriers accessing Medicare-based mental health services. 

The National Suicide prevention trial in the North Brisbane and Moreton Bay Region is led by local community organisations and provides free psychological and case management services for the young LGBTIQAP+ community. As part of the trial, psychologists and case managers provide face-to-face, phone or online support to people facing a suicide crisis or who are experiencing the loss of a person to suicide. Anonymous data from those who agree participate in services delivered under the trial will be used to help improve suicide prevention services in the region. Aboriginal and Torres Strait Islander LGBTQIAP+ Sistergirl and Brotherboy participants can also access trauma-informed psychological support under the trial, including cultural healing retreats. 

Open Doors Youth Service offers many different social groups for young people online, in Brisbane and across regional South-East Queensland. Groups are a relaxed and casual space where young people can participate in many activities. Among the groups available for LGBTIQ+ young people are Rainbow Frogs (ages 12 to 18); Young & Proud (ages 18 to 24); and Jellybeans, for ages 12-24, who identify as transgender, gender diverse, gender queer, gender non-conforming or gender questioning. 

One of the most popular and important ODYS programs is Jellybeans which offers a social support group twice each month, a Youth Worker, and other forms of support. There are very few safe social groups specifically for young people who are gender diverse and ODYS works hard to keep Jellybeans a safe, inclusive and fun space. ODYS Youth Workers cover all programs. Each young person who comes to Open Doors Youth Service has an initial appointment with one of these Youth Workers, all of whom have lived experience – they understand what it is like to be a part of the LGBTQIAP+ community. During this individual appointment, a Youth Worker will introduce each young person to all that Open Doors can offer them. 

Open Doors Youth Service also attends local schools for Wellbeing Expos, Workshops, and Assembly Presentations, and provides youth-friendly LGBTIQAP+ resources.